Ovulation CalendarClocking Edge Software

“Customer support was extremely fast and efficient. I was really impressed at the level of detail they were willing to go into to help me get my problem fixed.”

-- Denise (France)


Feeling a little lost? Whether you can't find something on this website, are having problems with the program, or just need help, you have come to the right place. Below you'll find information on various topics that should be able to assist you!

Software User's Manual

The Hormonal Forecaster desktop software user's manual can be viewed online. It is also included with the desktop software download. You can launch the help file under the Help menu of the Hormonal Forecaster. The version on this website may not always be kept up to date, so refer to the manual included in the software download.

Trouble Downloading and/or Installing?

Make sure you read the download instructions on the download page. If you downloaded a handheld version of the Hormonal Forecaster, make sure that you follow the post-installation instructions: Palm Edition or Pocket PC Edition

I'm having difficulties with this website!

Most of the pages on this website are accompanied by instructions. Hopefully you'll find these instructions useful. They are designed to be as simple and straight forward as possible. If they don't work, you can email support with your questions. Please try the online instructions first.

If there's something you came to this website for, and can't find it - check the list below. If what you're looking for is on the list, click on it to be taken to that page of the website.

Help Using the HF Desktop Version

In all versions of the Hormonal Forecaster that are post-Beta (version 1.0 and up) a user's manual (formerly the help file) has been included to assist program users. If you have just began using the program and do not understand how everything works, select 'StartUp Wizard' from the 'File' menu and allow that to walk you through setting up a file and getting acquainted with the Hormonal Forecaster. Additionally, an example file is included with the program so you can get an idea of what the Hormonal Forecaster can do. Since many of the program features are not enabled until you enter data, the example file may be helpful in allowing you to sample the program before you begin recording information.

For more technical questions and problems, you may want to consult the help file. To open the help file, simply press F1 or go to the 'Help' menu. If you have a problem that is not covered in the help file or involves the program giving an error and then exiting, please email support (see the last section of this page). Please include information on exactly what you were trying to do when the error appeared. It is also useful to include your HFC desktop data file as an attachment. Further details can be discussed via email.

If you are looking for more information about fertility awareness or natural family planning techniques used by the Hormonal Forecaster to predict ovulation and gauge fertility, you may want to visit the Fertility or Resource page of this website. FertilityInstructor.com is a great place to start if you are looking for an introduction to Fertility Awareness. The program also comes with a special help file that offers a brief overview of natural family planning. To view this, select "Intro to Natural Family Planning" from the Help menu within the Hormonal Forecaster desktop version.

Additional Support and Contact Info

If you have a problem that you cannot resolve and have tried the other resources available to you (the help file and website instructions), you can email the developer with your question. Please explain your problem in detail so we can try to identify your problem and offer a solution. We will respond to your email as soon as possible (usually within a day or two).

Support Email: support@hormonalforecaster.com

In addition to hearing about your problems, we are also interested in receiving feedback. Please feel free to email comments regarding what you think about the program - whether it be compliments, suggestions, or complaints. Let us know about the successes and failures of the Hormonal Forecaster. We are very interested in hearing from you about how it has worked out and what you think!

You may also be able to find assistance on the Hormonal Forecaster's Message Board. This forum allows users of the program to interact, share experiences, and ask and answer questions. The developers also monitor the board to answer questions. You may want to take advantage of this valuable resource:

Visit the Hormonal Forecaster Message Boards

Alternatively, support can be reached through the primary developer (in case the other address is not working for some reason) by sending an email to brian@brianfrackelton.com.

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